Product and Price changes
We will be changing some of our products and prices from 1st November 2011. In particular we will be increasing the speeds of some of our fibre optic broadband products. We are also adding new TV channels over the coming months, with eight new channels added in September and more to come this Autumn.
We are upgrading the speeds of the fibre optic broadband within our Supersaver packages. We are doubling the speed of our Basic Broadband, whilst the 20mb speed will be increased to 30mb. The new Supersaver packages are:
Fibre optic broadband
- Basic broadband will be doubled in speed to 8Mb and will remain at £5.99pm.
- 20mb fibre optic broadband will become 30mb and will remain at £13pm.
- Our 50Mb fibre optic broadband is reduced from £25pm to £19pm.
- We will be increasing upload speeds to one tenth of download speeds. [Basic: 800kb/s; 30Mb: 3Mb/s; 50Mb: 5Mb/s)
HD TV packages
We are committed to adding substantially to the number of channels available as part of these packages, with new standard definition and high definition channels launching over the coming few months following the eight new channels launched in September. This will include the launch of Sky One HD, Sky Living HD and Sky Arts HD as part of the Ultimate HD TV Pack.
To support this investment in new channels the price of our HD TV packs will increase. Variety HD TV will now be £18pm, Family HD TV will be £23pm and Ultimate HD TV will be £28 pm.
Telephone line rental will increase to £13.90pm (still less than the BT price of £14.60 from December 2011). The cost of making a daytime UK landline call to 01, 02 and 03 numbers will increase to 7.6ppm (BT 7.95ppm from December 2011). The call set up fee will increase to 13p. Full details are available on smallworldcable.com.
Many of our old products have not increased in price for many years, apart from the rise in VAT. We will reluctantly increase the TV and broadband elements of these packages by 3% from November – still substantially less than inflation. Telephone line rental and calls will rise as described above. Please call customer services or check our website for details of our new packages - we have improved our packages and reduced our prices substantially over the last year.